Generally I am an online person, like to do my own research and feel confident that I found the best option. When my insurance became almost double recently I started my own process. But, whatever I tried, I was pretty much hitting similar numbers. One of my friends recommended “Top Flite”. I became interested to check out the local option and if they find something better, it is a win-win. I contacted Melanie and she took all the details. But, I was planning to buy a new car, which took time. She was always patient and waited couple of months to make sure I am comfortable and ready to start finding the best option. And, Melanie found a great option which never showed up for me. So, in couple of hours we are all set. I got all my queries answered, coverages adjusted, pros/cons/pitfalls explained and felt that I got the best deal. Later I received a package with one copy of insurance document for each car in nice plastic sleeves to keep in the car. Icing on the cake indeed. Thank you Melanie and Top Flite for helping me with my insurance need.