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Meet Our Team

Fiona Swaenepoel headshot

Fiona Swaenepoel

Owner of Top Flite Insurance Agency

I am a North and South Carolina licensed Property and Casualty and Life Insurance Agent with 25+ years of experience in the insurance industry. Not long after receiving a Business Management degree from State University of New York at Fredonia, I began my career at Safeco Insurance Company. Since then, I’ve held various roles including Senior Sales Producer, Training Analyst, and Area Sales Manager of a sales team licensed in over 44 states, working on behalf of large National Insurance Agencies. While my comprehensive insurance experience includes the corporate setting and exclusive agencies, I’ve been an independent agency owner since 2009. I have a true passion for helping others and take great pride in providing the best protection for my clients. At Top Flite, we specialize in auto, home, excess liability, business, and life insurance.

My husband Dan and I have two beautiful daughters, Piper and Rees, and a sweet yellow lab named Ozzy. When not working, you can find me around town – volunteering with the Waxhaw-Weddington Rotary Club, at the monthly Waxhaw Coffee Cruisers car meets, or at the softball fields either cheering or volunteering with my family.

Melanie DeFranco headshot

Melanie DeFranco

Licensed Agent

Melanie is a Licensed Property and Casualty Agent in both North and South Carolina. She will review your current coverages and then make sure you have the best possible protection at our most competitive price. Melanie can help you with new policies and also provides top-level customer service to our valued clients. 

We Want Your Opinion!
Customer Reviews

Always responsive in a timely manner and helpful with questions and needs.


Always available to make changes, answer questions.


Always an amazing experience with Miss Fiona Swaenepoel and here amazing

Donaldo L

Along with being an excellent Insurance agent Fiona has been a great friend and


Always a pleasure dealing with Top Flite Insurance Agency and Fiona! Very

Warren S